At Zeas Events Ltd, your satisfaction matters greatly to us. As our meals are freshly prepared and perishable, we are unable to accept returns once orders have been delivered.
If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of delivery. Kindly provide clear photos along with your order details so we can review the issue.
Once verified, we will offer a suitable resolution which may include a replacement or a refund where applicable.
Approved refunds will be processed within 5–7 business days and returned to your original payment method.
Please note that we are unable to provide refunds for delivery issues resulting from incorrect addresses or missed deliveries.
Your understanding helps us maintain the quality and freshness of our meals for all customers.
For any enquiries regarding your order, delivery, or refunds, please contact us:
Phone: +44 7748 242297
Email: info@zeasevents.co.uk
